Welcome to the Complaints Program Installer

Version 8616 - Released August 4, 2023

Instructions

  1. Make sure to close your current version before running the install

  2. Download the latest version above

  3. Find the install file in the downloads folder of your computer

  4. If you're using Internet Explorer, click "open" or "run" in the dialog box

  5. If you're using Firefox, click "save" in the dialog box

  6. If you have customized your settings (such as using partial complaint numbers), you may need to reconfigure those options after install

  7. If you have questions about installation or need to troubleshoot another issue, go to courthousenews.com/support

Release Notes

Version 8616 - Released August 4, 2023

  • We removed the ability to create fake links for state courts

Version 8285 - Released September 7, 2022

  • We resolved a validation Error related to the Filing Date field

Version 8248 - Released August 9, 2022

  • We resolved an issue where sometimes hitting "Add and Clear" would result in an error

Version 8157 - Released May 2, 2022

  • We resolved an issue where old PDFs (from 2009) could not be successfully uploaded

Version 8139 - Released April 15, 2022

  • We made the IsTempCaseNumber checkbox configurable from the database, and removed the IsTempCaseNumber checkbox on the Edit Complaints form

  • We added a maximum size cap of 100MB for PDF file uploads

Version 8091 - Released February 22, 2022

  • We added the province name under the court name for the Western & Eastern Canada reports

Version 8012 - Released December 13, 2021

  • We added Temp Case Numbers to the Santa Cruz Superior Court

Version 7989 - Released November 15, 2021

  • We added Temp Case Numbers to Tucson and Phoenix state courts

Version 7977 - Released November 5, 2021

  • We added Temp Case Numbers to Orange and Riverside County

Version 7940 - Released September 27, 2021

  • We fixed an issue with the "Edit Past Report" tab that stopped working after Version 7916

Version 7916 - Released September 7, 2021

  • We fixed an issue where the PDF filename was not grayed out after clicking "Add Upload" in Complaints Program

Version 7781 - Released April 22, 2021

  • We fixed an issue where "PDF Reports" saved complaint data to the database twice

Version 7767 - Released April 8, 2021

  • We added temp case numbers to the CNS San Francisco Superior Report

  • We fixed an issue where an error would present in the Daily Brief document view tab when NatureOfSuits.xml was missing a code

  • We fixed an issue where if a report is published and there is any error, the system would republish just by hitting the "Add and Clear" button

Version 7738 - Released March 15, 2021

  • We fixed an error with the U.S. Court of Federal Claims and Nature of Suits

Version 7698 - Released January 28, 2021

  • We added more application logging

Version 7648 - Released December 9, 2020

  • We introduced application logging so that we can have better data for when errors occur, which will enable us to troubleshoot faster

  • We added temporary case numbers to the Placer County Superior Court (15714)